European Accessibility Act (EAA)
The European Accessibility Act establishes binding accessibility requirements for products and services across all EU member states. Compliance is mandatory by June 28, 2025.
Directive 2019/882
27 EU Member States
Compliance Deadline: June 28, 2025 - All covered services must be accessible
Important deadlines
The EAA has specific compliance timelines that businesses must meet
Compliance Deadline
All covered products and services must be accessible by this date
Transition Period Ends
Self-service terminals put into service before June 2025 must comply
Services covered by the EAA
The EAA applies to a wide range of digital products and services
E-commerce
- Online shopping websites
- Mobile shopping apps
- Payment systems
- Digital receipts
Banking & Finance
- Online banking services
- Mobile banking apps
- ATMs (new installations)
- Payment terminals
Transport Services
- Ticketing websites and apps
- Check-in kiosks
- Real-time travel information
- Self-service terminals
Also includes: E-books, telecommunications, consumer banking, and more
EAA accessibility requirements
The EAA aligns with WCAG 2.1 Level AA and EN 301 549 standards
General Requirements
- Perceivable information and user interface
- Operable user interface and navigation
- Understandable information and operation
- Robust content compatible with assistive technologies
Specific Digital Requirements
- Text alternatives for non-text content
- Captions and audio descriptions for multimedia
- Keyboard accessibility for all functions
- Sufficient color contrast (4.5:1 for text)
- Resizable text up to 200%
- Consistent navigation and identification
- Error prevention and correction assistance
Non-compliance penalties
Each EU member state sets its own enforcement penalties
Note: Penalties vary by country and are subject to national implementation
Who must comply?
Must Comply
- • Businesses serving EU consumers
- • Companies with EU subsidiaries
- • E-commerce sites selling to EU
- • Banking and financial services
- • Transport and travel services
- • Telecommunications providers
Microenterprise Exemption
- • Fewer than 10 employees AND
- • Annual turnover under €2 million OR
- • Annual balance sheet under €2 million
- Note: Exemption does not apply to services related to transport
Prepare for EAA compliance
Compliable helps you achieve EAA compliance automatically with AI-powered accessibility solutions that meet WCAG 2.1 AA and EN 301 549 standards.